At Mama Grain, we strive to provide the best possible shopping experience for our customers. We understand that sometimes plans change, and you may need to cancel or modify your order. Please review our cancellation policy below for guidance.
Order Cancellation
Before Shipping: If you wish to cancel an order before it has been shipped, please contact us immediately at Mamagrain07@gmail.com or call us at +919501560064. We will do our best to accommodate your request. If the order has not yet been processed, we can fully cancel the order and issue a refund.
After Shipping: Once an order has been shipped, it cannot be canceled. However, you may initiate a return or exchange once your order arrives (see our Return and Exchange Policy for more details).
How to Cancel Your Order
To request a cancellation, please email us at Mamagrain07@gmail.com with your order number and request. We will confirm whether your cancellation request can be processed based on the order’s current status.
Refunds for Cancellations
For cancellations made before the order is shipped, you will receive a full refund to the original payment method. Refunds may take up to 7-10 business days to appear in your account depending on your bank or payment provider.
Changes to This Policy
Mama Grain reserves the right to update or modify this cancellation policy at any time. Any changes will be posted on this page, and the date of the most recent update will be noted.